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Frequently Asked Questions

 
Which modems and fax boards do you recommend for Fax Server Pro?

In general, we recommend to avoid using low-cost modems for faxing, since such modems are usually only tested for data and Internet connections and do not work very reliable in fax mode.

In order to get maximum performance and reliability from your fax server, Fax Server Pro recommends fax boards and modems from these manufacturers (If you are using a fax modem with Fax Server Pro which isn't in this list and are having good results with it, please email support[at]faxserverpro.com so that this model can be added to this list):

  • Intel HCF 537EP V9x DF PCI
  • Eicon Diva 4BRI
  • Eicon Diva PRI/E1-30
  • Zyxel Omni 56K external
  • ZYXEL OMNI 56K PLUS
  • Conexant V90
  • Sitecom 56k PCI Modem DC-010v2
  • MRI PCI Card
  • Sitecom DC-015
  • Hayes Accura 56K
  • Zoom V.92 PCI Voice Faxmodem
  • Dynamode Conexant V92 56K
  • Sitecom Modem PCI Card (MODEL: DC-010)
  • Phonic Pro v.92/v.90 PCI Modem (MODEL: 08-11200-A)
  • Aztech 56K USB modem Model UM3100
  • Multitech 3334ZDX/5600ZDX/5634ZBA
  • ECOM EM-56IEV/EM-56HSFI
  • Elsa Microlink 56k
  • Zyxel U-90/U-1496/U-336
  • Conexant Unveils Single-Chip Modem
  • Brooktrout fax boards TR114/TR1034 Series
  • Eicon fax boards Diva Server BRI/Diva Server 4BRI
  • Multitech 5634 - 4 port board
   

The best USB modem we have used here is the Zoom model 3090 USB modem. They are hard to find, but you may be able to find one here...

Please DO NOT confuse the model 3090 with the 3095, we did not experience good results with the modem 3095, it has a nasty habit of refusing to be reset from software and will not release the phone line after a period of fax activity.

In fact, we DO NOT RECOMMEND using U.S. Robotics and External USB-serial fax modem.